Exchange & Refund Policy

Due to the nature of the hygienic face mask we cannot accept exchanges or returns on any purchases of the Vivid View mask.  

In the event of receiving a wrong order or damaged product, please contact us at: erika@vividcascade.com

If the product arrived damaged, please provide your order # and photo evidence of the affected product within 5 days of receiving your order. We will return your E-Mail within 48 hours.